Issues impacting RNConsult and other services Solved
- Start date:
- 12/10/2026 - 09:36
- End date:
- 12/10/2026 - 12:12
- Lead:
- eHealth
- Description:
There are currently issues impacting the RNConsult PersonService.
There are also been disturbances impacting the Recip-e Prescriber and Executor services between 9:37 and 9:45, 10:00 and 10:10 and 10:25 and 10:30.
The Recip-e services were unavailable between 10:56 and 11:05.
Our teams are investigating the issue.
The RNConsult PersonService was available again from 12:12.
- Impact:
Search of patient data will return a timeout.
Among the concerned services:
- ConsultRN excepted for the BISS numbers
- MyHealthViewer
- PARIS excepted for the BISS numbers
- Orgadon
- Tardis
- eCare Qermid
- Vitalink
- Vaccinnet
- VIDIS
- Belrai Vlaanderen
Recip-e services were partially unavaible on the following timeframes:
- between 9:37 and 9:45
- between 10:00 and 10:10
- 10:25 and 10:30.
And completely unavailable between 10:56 and 11:05.