Incidents

There are currntly disturbances impacting the eHealthBox Publication and Consultation services.

Our teams are working on it.

Users might receive error while using the eHealthBox service, including the sending of Corona forms.

There are currently disturbances with the Recip-e Prescriber service.

Our teams are investigating the issue.

Doctors might not be able to use the Recip-e prescriber service. Recip-e Executor should not be impacted for pharmacists.

Performance impact on CHIV requests and consultations till time-outs possible.

Chapter IV Ask : High (unavailable)

Chapter IV Consultation : Low

GMF (Sync) : Medium

Tarification : Medium

Ongoing maintenance

Chapter IV Ask : Medium

Chapter IV Consultation : Medium

eAttest : Medium

Insurability Generic : Medium

Insurability Pharmacist : Medium

Insurability Legacy (Sync) : Medium

GMF (Sync) : Medium

Tarification : Medium

Invoicing (Async) : Medium

Admission Management (Async) : Medium

GMF (Async) : Medium

Insurability Legacy (Async) : Medium

MedAdmin (Async) : Medium

Medical House Subscription : Medium

Member Data : Medium

support@intermut.be

Following issues on with a partner, the availability of STS (secure token service) is currently disturbed.

Our teams are working on it.

Issue has been solved from 11:10, following a correction on our partner side and the increase of our capacities.

Users might received errors while starting a session or using eHealth services (possible impact on other applications such as eHealthBox)

Time outs possible on the transactions.

Chapter IV Ask : Medium

Chapter IV Consultation : Medium

eAttest : Medium

Insurability Generic : Medium

Insurability Pharmacist : Medium

Insurability Legacy (Sync) : Medium

GMF (Sync) : Medium

Tarification : Medium

Medical House Subscription : Medium

Member Data : Medium

Issues impacting the eHealthBox publication and consultation services.

Our teams are working on it.

Users might not be able to consult their messages or receive errors when sending messages.

Update 10:45: the issues with Recip-e have been solved.

Update 10:40: Recip-e is stabilizing.

Update 10:30: The teams are currently implementing a solution. We will give a new update after this solution has been carried out to inform you on the results.

Recip-e services are currently interrupted (not 100%). The involved teams are working on a solution.

Prescriber, Executor and Patient services are disturbed.

Time outs possible on the transactions. Not 100% impacted.

Chapter IV Ask : Medium

Insurability Generic : Medium

Insurability Pharmacist : Medium

GMF (Sync) : Medium

Tarification : Medium

Heavy impact on tarification (>50% of calls in error)

Tarification : Medium