Incidents

Load-issue on the reverse proxy with impact on all eForms.

Due to the heavy load on the reverse proxy, especially impact on eForms with central sending functionalities; 

support@healthconnect.be

Update: The issues have been solved since 11:25.

There are currently disturbances with the national register services, possibly impacting eHealth services.

The impacts on users of eHealth services are as follows

Access to the following applications might not be possible:

• ConsultRN excepted for the BISS numbers
• Creation of therapeutic relations
• Creation and revocation of a consent
• Creation and revocation of the therapeutic relations (only if the transaction specifies EID verification with IDSupport) through Hub/Metahub transactions (reference register)
• MyHealthViewer
• PARIS excepted for the BISS numbers
• Orgadon
• Tardis
• eCare Qermid
• MyHealth: it might no longer be possible to check 'parental' access for users with children

Problems during release global medical file application

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Itsme is currently experiencing a technical issue affecting itsme® Authentication and Signing.

We're investigating the cause and will provide an update as soon as we have more detail.

For any additional questions about this maintenance, please contact operations@itsme.be.

BOSA(FedICT) laat weten dat er technische problemen zijn bij het inloggen via de federale authentificatie dienst.
Vaccinnet maakt gebruik van de federale Authentificatiedienst. Vandaar dat men hinder kan ondervinden bij het inloggen in Vaccinnet.
Onze excuses voor het eventuele veroorzaakte ongemak.

Le SPF BOSA (FedICT) annonce qu'il font face à des problèmes techniques qui impactent la connexion via le service d'authentification fédéral. Or, Vaccinnet utilise ce service d'authentification fédéral. C'est pourqoui les utilisateurs peuvent rencontrer des difficultés pour se connecter à Vaccinnet. Nous vous présentons nos excuses pour le désagrément occasionné.

Webapplicatie/Application web

UPDATE: the situation is stable since 13h15. As of 17h00 the situation is considered solved by Belnet. However, Belnet remains vigilant for potential new attacks.

Due to a global network issue, users may experience problems with the eHealth services and other services in both the private and the public sector. Our partner is working on a solution to stabilize the situation.

Users might face issues when logging on or using the eHeath services and applications.

Global issues impacting all eHealth services.

Our teams are working on it.

eHealth BCP has been activated from 12:12

https://status.belnet.be/

There is a problem on the network at our infrastructure provider. We are currently working on a solution

Chapter IV Ask : Medium

GMF (Sync) : Medium

Tarification : Medium

Medical House Subscription : Medium

High response times

Chapter IV Ask : Medium

GMF (Sync) : Medium

Tarification : Medium

Medical House Subscription : Medium

Member Data : Medium

High response times, with periods of unavailability for services without fallback solution

Chapter IV Ask : High (unavailable)

Chapter IV Consultation : Medium

eAttest : Medium

Insurability Generic : Medium

Insurability Pharmacist : Medium

Insurability Legacy (Sync) : Medium

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Medical House Subscription : High (unavailable)

Member Data : Medium