Issues with eHealthBox (eHBox) Solved Start date 06/09/2021- 08:07 End date 06/09/2021- 08:42 Lead Smals Description There are currently issues with eHealthBox (eHBox) Consultation. Our teams are working on a solution. Impact Users may experience issues with eHealthBox Consultation.
IO 600 incident Solved Start date 04/09/2021- 09:30 End date 06/09/2021- 08:30 Lead CIN-NIC Description Technical incident. No expected impact on services. Impact Insurability Generic : LowInsurability Pharmacist : LowInsurability Legacy (Sync) : Low Contact info helpdesk.carenet@hziv.be
Issues impacting eHealth services Solved Start date 30/08/2021- 14:05 End date 30/08/2021- 14:26 Lead Smals Description There are currently issues with multiple eHealth services. Our teams are working on a solution. The Business Continuity Procedure (BCP) has been activated. Issues have been solved from 14:26 Impact Disturbances with several eHealth services. More details on the dashboard: https://www.status.ehealth.fgov.be/fr/dashboard
MyCareNet incident Solved Start date 25/08/2021- 09:30 End date 25/08/2021- 12:16 Lead CIN-NIC Description Temporary hindrance may be experienced while consulting the synchronous services. Impact Chapter IV Ask : Medium Chapter IV Consultation : Medium Insurability Generic : Medium Insurability Pharmacist : Medium Insurability Legacy (Sync) : Medium Therapeutic Link Consultation/Ask : Medium GMF (Sync) : Medium Tarification : Medium Contact info support@intermut.be
MyCareNet incident Solved Start date 24/08/2021- 09:40 End date 24/08/2021- 11:40 Lead CIN-NIC Description Processing at a higher load may cause hindrance to the processing of synchronous flows. We are trying to resolve this as quickly as possible and to limit the disruption as much as possible. Impact Chapter IV Ask : MediumChapter IV Consultation : MediumInsurability Generic : MediumInsurability Pharmacist : MediumInsurability Legacy (Sync) : MediumGMF (Sync) : MediumTarification : MediumMedical House Subscription : Medium Contact info support@intermut.be
MyCareNet incident Solved Start date 23/08/2021- 09:30 End date 23/08/2021- 15:00 Lead CIN-NIC Description There are problems with MyCareNet since this morning on several services. We are doing everything we can to restore the situation as quickly as possible. Impact Chapter IV Ask : MediumChapter IV Consultation : MediumeAttest : LowInsurability Generic : MediumInsurability Pharmacist : MediumInsurability Legacy (Sync) : MediumGMF (Sync) : High (unavailable)Tarification : High (unavailable)Medical House Subscription : MediumMember Data : Low Contact info support@intermut.be
All FPS BOSA services are unavailable Solved Start date 11/08/2021- 15:25 End date 11/08/2021- 15:50 Lead BOSA Description All FPS BOSA Services down (FAS, RMA, My eBox, web sites, ...) Impact General network issue, due to patching error. Contact info servicedesk.dto@bosa.fgov.be
Issues with multiple eHealth services Solved Start date 10/08/2021- 09:54 End date 10/08/2021- 10:12 Lead Smals Description There are currently issues with multiple eHealth services. Our teams are working on a solution. The Business Continuity Procedure (BCP) has been activated. Impact Users may receive errors when trying to use the eHealth services such as Recip-e.
MyCareNet disturbances Solved Start date 06/08/2021- 10:20 End date 06/08/2021- 10:30 Lead CIN-NIC Description There are problems with MyCareNet since this morning on several services. We are doing everything we can to restore the situation as quickly as possible. Impact BCP Pharma, BCP Chapter IV Contact info support@intermut.be
Issues with National Register Solved Start date 05/08/2021- 21:20 End date 05/08/2021- 22:11 Lead RN Description There are currently issues with the National Register services. Impact The status can be found in the top right corner of the following website: Dutch: https://www.ibz.rrn.fgov.be/nl/rijksregister/ French: https://www.ibz.rrn.fgov.be/fr/registre-national/