Incidents

Processing at a higher load may cause hindrance to the processing of synchronous flows. We are trying to resolve this as quickly as possible and to limit the disruption as much as possible.

Chapter IV Ask : Medium

Chapter IV Consultation : Medium

Insurability Generic : Medium

Insurability Pharmacist : Medium

Insurability Legacy (Sync) : Medium

GMF (Sync) : Medium

Tarification : Medium

Medical House Subscription : Medium

There are problems with MyCareNet since this morning on several services. We are doing everything we can to restore the situation as quickly as possible.

Chapter IV Ask : Medium

Chapter IV Consultation : Medium

eAttest : Low

Insurability Generic : Medium

Insurability Pharmacist : Medium

Insurability Legacy (Sync) : Medium

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Medical House Subscription : Medium

Member Data : Low

All FPS BOSA Services down (FAS, RMA, My eBox, web sites, ...)

General network issue, due to patching error.

servicedesk.dto@bosa.fgov.be

There are currently issues with multiple eHealth services. Our teams are working on a solution. 

The Business Continuity Procedure (BCP) has been activated.

Users may receive errors when trying to use the eHealth services such as Recip-e.

There are problems with MyCareNet since this morning on several services. We are doing everything we can to restore the situation as quickly as possible.

BCP Pharma, BCP Chapter IV

support@intermut.be

There are currently issues with the National Register services.

The status can be found in the top right corner of the following website:

Dutch: https://www.ibz.rrn.fgov.be/nl/rijksregister/ 

French: https://www.ibz.rrn.fgov.be/fr/registre-national/

MEDIUM  - Dienst/Service Memberdata

Nous constatons des perturbations au niveau du flux synchrone MDA depuis ce matin. Ce flux est depuis traité via le FBIO (FallBack IO) pour 90% d’entr’eux. We stellen storingen vast met de synchrone MDA stroom sinds deze morgen . Deze stroom MDA is sindsdien in Fallback-IO (voor 90% van die stromen).

mycarenet@mloz.be

Technical errors and high response times

Chapter IV Ask : Medium

Chapter IV Consultation : Medium

Hospitals

Pharmacists

Physicians

mycarenet@cm.be

We are experiencing disruptions on the MyCareNet services (Chapter IV, Insurability, GMF...)  since 9h30. Investigation is ongoing and we are working on a solution.

Users may experience issues with the following services:

Chapter IV Ask
Chapter IV Consultation
eAttest
Insurability Generic
Insurability Pharmacist
Insurability Legacy
GMF
Tarification
Invoicing (Async)
Admission Management (Async)
Medical House Subscription
MemberData