Incidents

High response times and time-outs

Chapter IV Ask : High (unavailable)

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Medical House Subscription : High (unavailable)

Member Data : Medium

Possible impact on duration CHIV requests

Chapter IV Ask : Medium

Our Chapter four solutions are experiencing erratic performance issues. The chapter IV consultation services responses are therefore currently regularly processed by the FBIO. We are looking to restore a solution removing these performance problems as soon as possible

Chapter IV Ask : Medium

Chapter IV Consultation : Medium

900-carenet-mycarenet@hr-rail.be

There are issues with Therapeutic Link (Therlink). Our teams are currently looking into this.

Pharmacists may receive errors when using Recip-e due to the issues with Therlink.

Slow responses possible

Chapter IV Ask : Medium

GMF (Sync) : Low

Tarification : Medium

Short interruptions/malfunctions

Chapter IV Ask : High

GMF (Sync) : High

Tarification : High

Medical House Subscription : Medium

Member Data : Medium

mycarenet@cm.be

There are currently issues with fgov.be. This causes problems with Recip-e among others. Our partner is working on a solution.

End users may receive errors when using Recip-e due to issues with fgov.be at Chancellerie/Kanselarij.

Issues with the Brussels Health Network portal impacting patients and healthcare providers.

Patients and healthcare providers trying to connect on the Brussels Health Network (Réseau Santé Bruxellois / Brussels GezondheidsNetwerk) will encounter issues both on the https://brusselshealthnetwork.be/ website and through SSO on  https://masanté.belgique.be

Synchronous services unavailable: Database migration taking more time than planned

Chapter IV Ask : High (unavailable)

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Medical House Subscription : High (unavailable)

Member Data : Medium

Technically wrong answer chapter IV ask after release

Chapter IV Ask : High (unavailable)